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We’ve all come across stories of online casinos banning players for winning too much. In fact, this sentiment isn’t reserved just for the online gambling space. On the contrary, this sentiment is also prevalent in land-based casinos and bookmakers.

But why?…

Well – and much like any other sector in the UK, gambling companies are in the business of making money. After all, that’s why they afford you the opportunity of walking away with more than you started with.

So that begs the question – how much is too much?

There is no one-size-fits-all answer to this, as it is a subjective, risk-based decision made by the online casino in question.

Read on to find out more!

The Perfect Online Casino Player

Without stating the obvious, the ideal punter for online casinos is a player that loses money. In other words – whether it’s blackjack, slots, or video poker – when you lose money, the casino makes a profit. In the world of UK casinos, this is known as the ‘gross gambling yield’.

This refers to the amount of money that an online casino collects throughout the month, less the amount that they paid out in winnings. For example, let’s say that in the month of April the online casino facilitates £500,000 worth of bets across its suite of gambling games.

In return, the casino paid out £350,000 in winnings. This means that the gross gambling yield amounted to £150,000. The overarching objective for online casinos is to maximize their gross gambling yield. In doing so, this results in more profit.

This is especially the case with online casinos that are publicly-listed on the London Stock Exchange. Think along the lines of William Hill and GVC Holdings (parent company of Ladbrokes), not least because they have shareholders to please.

Now, if the gross gambling yield of a particular online casino does not meet expectations, this typically means one of two things. Firstly, this could mean that the casino is not generating enough income. This might because the platform does not have enough active players on its books – or deposits numbers are down.

Secondly – and perhaps most pertinently for this article, the gross gambling yield might be down in a certain month because players are simply winning too much. This is just the nature of the random algorithm that governs casino games.

For example, while one player might go through a major winning streak for weeks on-end, another player might do the exact opposite. In other months, more players might experience an extended winning streak in comparison to the previous month.

When is a Winning Streak Deemed Too Long?

It is important to note that online casino websites are not in the business of banning players left, right, and centre. If they did, they wouldn’t have a viable business model. Crucially, if word gets around that a specific casino is closing more and more accounts, its damaged reputation would be beyond repairable.

As such, online casinos will think very carefully before banning a player. You see, online casinos utilize risk-based strategies when assessing the viability of a player. They will look at key metrics such as the types of games, stakes, and bet-types the player generally installs.

Let’s take a reckless player as a prime example. The player likes to play roulette with average stakes of £500. The player simply chooses a few single numbers and then hopes for the best. However, the player has experienced a remarkable winning streak, and the casino is down £10,000 for the month.

Will the casino ban the player? Absolutely not! You see, the online casino would make a risk-based decision and in doing so, would conclude that the overall likeliness is that the reckless player will eventually lose the £10,000 at the platform – and then some.

At the other end of the spectrum, let’s take a player that claims a £1,500 casino bonus. The casino allows players to use bonus funds on live dealer tables, so the player decides to play roulette. The player covers 50% of the available numberS of the table, meaning he has a 50/50 chance of winning or losing.

However, an acquaintance of the player is also playing at the same live roulette table via a different account, and placing bets of an opposite nature. This is with the view of engaging in bonus fraud. As the casino’s risk department catches onto the scam, they quickly ban both players.

The Verdict?

On the one hand, casinos know that both winning and losing streaks are part and parcel of online gambling. As such, it’s rare for online platforms to ban a specific player simply for winning more than they lose. On the other hand, casinos are in the business of making a profit.

With that in mind, if a player is simply winning too much, there is every possibility that the player will be banned, and subsequently have his account closed. Can online casinos do this? Unfortunately, they have the legal remit to ban players whenever they see fit.

It’s installed in the terms and conditions that you agree to when you open an account. The good news is that we at CasinoSites.org only recommend online casinos that have a track record of playing fair. In other words, our selected platforms have to date never banned a player for winning “too much”.

James King is an iGaming journalist with over a decade worth of expierence. Having worked as part of varous online casinos digital content team, he moved into journalism covering the latest news and devlopments in the iGaming world.

Let’s get straight to the point.

Bonuses and extra “free” offers can be great as long as the terms and conditions that apply to them are legally held by both the side of the user and the casino.

You know that terms and conditions button we all state to “have read and agree to”.

Most online casinos will keep their word and not mess up with your winnings or funds in any case while you keep playing normally.

That being said, can online casinos ban you for winning? Well, the answer is a bit indefinite as it strongly depends on what you mean “winning”.

Basic Information You Need To Know

Let’s say, for example, that you go online, find an online casino you would like to play on and proceed to register and create an account.

To complete this process you will have to agree to the “terms and conditions” of the casino.

What are these terms and conditions we all agree to without having read a single line of what they are all about?

They mostly consist of information about the casino and the laws both them and you would have to follow in order to gamble while being true to the law.

However, this article is about what happens when you win.

So because of this, the first thing you have to know is the rules that apply to the various bonuses and promotions offered to you.

In order to provide you a general picture, we visited one of the highest rated online casinos in the world, Bitstarz.

Alteration Of The Terms And Conditions

So, regarding their bonuses and various offers what does this online casino have to say?

We took a look at the terms and conditions that apply on their site.

Here is the first one you should be aware of.

“BitStarz reserves the right to cancel or amend these terms & conditions at any point without any prior notice.”

This doesn’t apply on their site but on every single casino and gambling platform in general that you will find on the Internet.

When people upload their “scam” stories on various online gambling forums they tend to get mad at the casino for “stealing” their money.

Only in very specific cases will an accusation like this one be true.

The casino has the right to change their terms at any given point in time.

Simply put they can do whatever they want without having to notify you, provided that the change they made doesn’t go against the law.

Violation Of The Terms You Agreed To:

This is the most usual case you will see when people talk about the casino refusing to pay out a player’s winnings.

• The first thing that could lead to that event is the following:

“All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Neteller etc.), IP, and shared computer, e.g. public library or workplace.”

Most major online casinos will have a term like this one that prohibits you from claiming a bonus offer by more than one accounts owned by you. It doesn’t matter whether you use the same email, Internet IP, payment method or account number. Either you are a whole different person or you can and will be banned from the casino.

• The second thing you should never do while playing on an online casino is to abuse the “bonus” system. What do we mean by that?

Let’s say, for example, that you should deposit 10$ to get a bonus and instead of playing through the bonus amount you proceed to deposit again and again in order to claim all the deposit bonuses you can.

For some online casinos doing so without having used one of the bonuses given to you may lead to the result of your account getting temporarily or permanently banned.

If you are caught using disposable email addresses to create multiple accounts or try performing an illegal act like money laundering through the payment system of the site your account will be banned.

Having said these it is time to move on to the main question this specific article is dedicated to.

Can Online Casinos Ban You From Winning?

The short answer to this question is yes, they absolutely can and in most cases, they also reserve the legal right to do so.

That being said, an online casino could ban you from winning for two reasons.

The first of those is that you actually were to blame as you may have done something you thought was ok but clearly wasn’t.

The second reason is that the casino is actually involved in a scam. So can online casinos ban you from winning?

Let’s take a more detailed look at both of those circumstances.

1. You Violated The System

This can mean many things. We already covered the bonus side of the terms and conditions that each casino has and you have to follow.

Now, it is about time we discuss the actual process of gambling. We will start with an example.

Let’s say that you like playing Blackjack.

If you are a card player then there is no chance in the world that you haven’t heard of the term “card counting” at least once in your life.

It is the act of assigning a numerical value to each card of the deck.

By doing that you can keep “count” of the sum of the cards passing by each round.

Because lower cards have a 0 or +1 value you know that when the sum is 10+ the probability of getting a good card like a 10, J, Q, K, A is incredibly higher than normal.

So a card counter would know when to “hit” or “stand” when playing Blackjack thus be able to increase his winnings and lose less.

This isn’t illegal but it would be considered hustling the casino so if you were caught doing something like card counting you could lose your money or even get banned.

The Casino Refuses To Pay Out Your Winnings.

This section consists of two separate cases.

1. The casino is involved in a scam

Many online casinos, even major renowned ones, have been involved in some kind of scam in the past.

That could be done in two ways.

The first one is by using insane terms and conditions rules like refusing to pay out the whole jackpot amount a player may have won because the casino’s policy allows a specific amount to be withdrawn every day/week/month and thus it would take a long time if not many years, to finally get all the money.

The second way they could refuse not to pay you is by telling you that you have violated a rule so you aren’t allowed to get your winnings.

Some online casinos may you did something you didn’t and some will not even give you a good reason and just withhold your money forever or for however long they like to.

If you keep on insisting to get your money you could get banned for good.

2. Irrational Reasoning

This is very similar to the first case we mentioned and by saying that we mean that you might be the reason that you couldn’t take your winnings. The casino may refuse to pay out any of your rightful winnings for insane and irrational reasons.

That could be anything like getting a response saying “I don’t like your tone” or “With that attitude you will get nothing” often without yourself even being impolite. This is just a scam and you should stay away from it. However, you could get your money or at least help others not to fall victims to this scam.

We recently published an article on some online casinos you should try avoiding as we mentioned any scams or shady things going on with each and every one of the gambling platforms mentioned in it.

Reporting Or Filing a Complaint

There are tons of sites out there where you could share your story, either positive or negative.

AskGamblers has a Blacklist that you could actually check out prior to signing up on a new online casino just to make sure that other players haven’t been having any problems playing there and that everything is fine with that casino.

Casino Banner

This is an objective site which means that your review will not be removed if the owner of the casino doesn’t like it as long as it is filed in a polite manner without calling the platform names or anything of that sort.

Casino Bank

The best thing about them is that they are such an esteemed and well-known user reviewing and complaint site that in most cases the actual casino may get to respond to your comments.

So if you have a problem and the casino staff didn’t or couldn’t help you when you tried reaching the support service then feel free to write about your case on AskGamblers.

Conclusion

Can online casinos ban you from winning?

No, they cannot unless you violate their terms and conditions, find out more about online casinos here>>

Thank you for reading and remember to check out our previous article on the sites you should try avoiding so that you will never have to encounter a problem like this one.